Dear Customer:
My name is David Bisaillon and I have been in the
pest management industry for over 14 years. I am the
owner of Envirocare Pest Control, LLC. I am also the
treasurer of the Connecticut Pest Control Association.
As you look through the yellow pages and internet at all the
choices you have for a pest control company you are probably
a bit lost.
The fact is I started this company over 10 years ago in
order to correct things I saw that were definitely not
right. I decided that we would show up on time;
provide service that I would expect in my own home and most
of all offer prices that everyone could afford.
My first task was easy. I started at 6:00 am and
worked until 7:00 pm seven days a week until I could afford
to hire help. Then I became a fanatic about instilling
in my employees the need to be on time for scheduled
services or to call the customer to let them know we are
running late. Currently, we work on a one hour arrival window
period. If my technicians are late and a customer is
not notified as to why, I demand to know about it.
Mission One Accomplished
Next, I wanted a service to be performed the way I would expect it
to be done at my own home. That was easy when I was
the only one performing services, but as the company has
grown and we hire more people it wasn't so easy. My
solution was to become Quality Pro certified. Quality
Pro is a designation given by the National Pest Management
Association to companies that meet the following criteria:
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Drug testing for potential employees |
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Ethical business practices |
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Certified, highly trained employees |
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Truthful advertising |
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Criminal background checks for potential
employees |
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Workmen comp. and liability insurance |
I know that
meeting most of these criteria seem to be a no-brainer,
but believe me; they are not met by every company out
there.
In order to be sure that I could provide the BEST
service, I went a few steps further. I have a new
hire training program that leaves nothing to chance,
ongoing employee training and access to all the newest
material this industry has to offer. I also add
the promise that I am absolutely avid about providing
quality service programs. In fact, my employees
service my home on a regular basis so I can be sure
about it.
Mission Two Accomplished
The last and most important part of my mission was to
price our services correctly. I am not looking to
score a home run on every new customer, but we must make
a profit to remain in business. In order to be
sure we can justify our prices, I tell everyone the
truth.
We are not the cheapest company out there, we are not
the most expensive, but we will offer you the best
service, price and guarantee we can.
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Our Guarantee |
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If you are not completely satisfied with
our service we will return, free of charge, no questions
asked, and make it right. |
| |
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My Personal Guarantee |
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If we cannot solve your
pest problems to your satisfaction not only will I give
you every cent back that you have paid, but I will
include $25.00 just for your trouble.
|
So
before you spend a lot of money and risk being
disappointed with a company that either does not know
how to provide quality service or does not care, call us
at 1-888-879-6481. Ask for David Bisaillon, or
email me at
dbisai7798@aol.com. I will be happy to discuss
whatever pest problems you are experiencing.
Remember, I give free advice if you want to try it for
yourself.
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Thank you for your consideration, |
|
David Bisaillon |
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Managing Member |
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Envirocare Mission Statement |
